very dissatisfieddissatisfiedneutralsatisfiedvery satisfied
How well do they listen to you?
How well do they understand your needs?
How would you rate the abilities of their Staff overall?
How well do you think the home meets the needs of your (self / service user)?
How well do you rate the progress being made by your (self / service user)?
How do you rate the physical environment within the home?
How reliable are they at meeting your requirements?
Have you had any complaints with their service?
How well have they handled your complaint(s)?
Would you recommend the home to others?
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