Customer Survey

    • very dissatisfied




      very satisfied

    Staff Performance

    • Friendliness

    • Efficiency

    • Helpfulness

    • How well do they listen to you?

    • How well do they understand your needs?

    • How would you rate the abilities of their Staff overall?

    Service Conclusion

    • How well do you think the home meets the needs of your (self / service user)?

    • How well do you rate the progress being made by your (self / service user)?

    • How do you rate the physical environment within the home?

    • How reliable are they at meeting your requirements?

    • Have you had any complaints with their service?

    • How well have they handled your complaint(s)?

    • Would you recommend the home to others?

    View terms

    About you...